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Call Centre |
The whole raison d'etre for your consideration for outsourcing your call centre requirement is typically to grow sales or maintain and develop your client base, that is why ensuring that you make the right decision for your outsourced contact requirements is critical. This understanding leads our focus in creating the best call centre environment for both our clients and our staff. With solid management, excellent staff and high investment in systems and technology, GoResponse is the low risk choice.
Partnering with GoResponse for volume related call centre solutions and you will be rewarded with -
Our call centre technology
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Service Levels |
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Most outsourced call centre bureaus target an SLA of 80% of calls answered within 20 seconds. GoResponse typically exceed 90% with an average answer time of less than 7 seconds. We can not provide guarantees but are happy to provide complete transparency with regards to the service levels of your campaign |
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