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Telephone Answering Services

Ticket Hotlines

Ticket Hotlines
From small niche events to world tours by internationally renowned acts; GoResponse has the experience and technology to handle support for both ticket sales, and post sales customer service.

When a major UK artist made an unplanned announcement that he would play an additional date in the city for free, GoResponse was on hand to provide support for fans taking advantage of this gesture. Often responding to continually changing information; the client was delighted at the flexibility and speed of response to ensure the ticket-buying public were kept informed and served effectively every step of the way.

Choose from a range of solutions that meet your requirements:
  • Ticket Sales - Handle multiple ticket types and seating locations, in multiple venues around the world. Payments taken by credit card at time of the call.
  • Merchandise Up Sell - Present special offers on artist merchandise or travel and accommodation packages to purchasers.
  • Special Needs - GoResponse's extensive experience means that fans with special needs can be expertly catered for.
  • Deliver Added Value Campaigns - Special campaigns have been devised to maximise revenue from the events and provide fans with added value.
  • Post Sales Customer Service - Expect the unexpected! From postal strikes to short notice withdrawal of venues or acts; the unexpected can provide intense requirement on your staff. Through email and telephone support, purchasers' expectations can be managed intelligently.
By choosing GoResponse, you can benefit from:
  • Real Time Sales Information - See how your campaign is performing in real time from the comfort of your own desk. You'll be in control and fully informed from the moment your campaigns go live.
  • Experienced Agents - The agents handling your calls are experienced staff who are passionate about delivering the right results for our clients.
You can benefit from a company that wishes to partner with clients, rather than just be "another supplier". Perhaps you'll be surprised by the passion for your business that you'll experience.

To find out more, call 0800 043 0443 or contact us by email or feel free to chat online.
At A Glance
> 24 Hour Option Available
> Ticket Reservation & Payments
> Card Payments Processed
> Merchandise & Travel Up Sells
> See Your Sales Stats As They Happen
Features & Price Guide
> Simple Set Up
> Set Up Fee From £145
> Monthly Service Fee £55
> 35p Per 30 Second Call Unit
> Email & SMS delivery FREE

24 Hour Additional Costs
> Set Up Fee £275
> £35 per month additional service charge


For Requirements In Excess Of 2000 calls please see our Corporate Section or call 0800 043 0443.       > Read more...
See Your Sales Stats In Real Time!
See sales revenues, conversions, cross sells and response to your campaigns in real time. > Read more...
Did You Know?
We can also offer
> Media Advertising Response
> Brochure Or Information Request Lines
> Diary Management
> Overflow Or Out Of Hours Calls

Got A Question?

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Copyright Goresponse Ltd 2008
1062 Cornforth Drive, Kent Science Park, Sittingbourne, ME9 8PX
Company No: 135583 VAT No: 824 4093 39
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