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Telephone Answering Services

Stay open when your competitors close

Ecommerce Customer Support Lines
Staying open 24 hours a day just became simple! Not only can you be there for new sales orders; you can provide your existing clients with total post-sales care 'round the clock'; setting you well ahead of your competition.

Don't gamble with who greets your potential customers! Choose a flexible solution that's tailored around you and understands the realities of the e-commerce marketplace.   Choosing GoResponse is the low risk choice:
  • Credit card processing - from initial enquiry to closed sale; let your revenue grow even when you're not there!
  • Create confidence - Being open 24 hours a day provides assurance that not only is your business reliable but you're willing to go that "extra mile" to care for your customers - putting you well ahead of the competition
  • Increased average order value - there's nothing as compelling as liking the person you're buying from! Your customers will be delighted with the buying experience and will be far more open to the up sell and/or cross sell opportunities that they'll be presented with.
    Many clients report 20-25% higher average order value compared with web only orders!
  • Dramatically reduce basket abandonment - allow your customers to reach for the phone rather than abandon the sale when it comes to putting their money on the line.
  • Sales trained operators - your completed sale is our business! Staff become "your operators" who are passionate about your customers successfully placing their order
  • Red carpet treatment - once you've gained a new client we can help you keep them by providing the best after sales customer care. From delivery enquiries to accounts queries, we can be your first point of contact and resolve many issues on the first call
  • Easy service set up - we're here to help you every step of the way
  • Feel Connected - See LIVE sales stats any time of day or night
Like to get started or find out more? Please call free on 0800 043 0443 or contact us by email or feel free to chat online.
At A Glance
> 24 Hour Option Available
> Place Orders Via Your Website
> Card Payments Processed
> Offer Incentives Or Up Sell Items
> See Your Sales Stats As They Happen
Features & Price Guide
> Simple Set Up
> Set Up Fee From £145
> Monthly Service Fee £55
> 35p Per 30 Second Call Unit
> Email & SMS delivery FREE

24 Hour Additional Costs
> Set Up Fee From £275
> £35 per month additional service charge
See Your Sales Stats In Real Time!
See sales revenues, conversions, cross sells and response to your campaigns in real time. > Read more...
Did You Know?
We do more than message taking?
> Media Advertising Response
> Brochure Or Information Request Lines
> Diary Management
> Overflow Or Out Of Hours Calls

Got A Question?

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Copyright Goresponse Ltd 2008
1062 Cornforth Drive, Kent Science Park, Sittingbourne, ME9 8PX
Company No: 135583 VAT No: 824 4093 39
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